Are you unable to download pictures via Bluetooth or Wi-Fi? Is GPS disabled? Disabling GPS on the smart device after pairing is completed prevents the app detecting the camera. Exit SnapBridge 360/170 and confirm that it is not running in the background (the procedure varies with the smart device see the documentation provided with your device for details). For more information, see the camera manual.Īre you also running SnapBridge 360/170? SnapBridge cannot connect while SnapBridge 360/170 is connected to a KeyMission 360 or KeyMission 170. Is Bluetooth enabled on the camera and smart device? For more information, contact customer support at: In addition, SnapBridge may be unable to connect while the camera is recording or playing videos or performing other demanding tasks. See the camera manual for more information. Turn the camera on or enable the “send while off” option. Is the camera off or busy? If the camera “send while off” option is disabled, SnapBridge will be unable to connect when the camera is off. Cameras Compatible with Both SnapBridge and the Wireless Mobile Utility.Taking Photos Remotely with Cameras That Support the Wireless Mobile Utility.Downloading Pictures from Cameras That Support the Wireless Mobile Utility.App and Wireless Mobile Adapter Settings.Wireless Mobile Utility Features in the SnapBridge App.Connecting via Wi-Fi to Cameras That Support the Wireless Mobile Utility. ![]() Using SnapBridge with Cameras That Support the Wireless Mobile Utility (Android Only) Choosing a Download Destination (Android Only).
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